THE BOOKING PROCESS
Want to work with us? Learn about our booking process below.
We can't wait to hear from you!
1. ENQUIRY AND QUOTE
Please contact us via the contact form or email info@socialaf.com.au and include as much information as possible regarding what you are after. We will either send you a general price guide or a custom quote.
You can also request to book in a discovery call or zoom, with creative director Anna, to discuss your needs and how we can help! If you are happy to proceed, it will take you to the next step…
2. DEPOSIT
We require a 50% non-refundable deposit to confirm and commence on your design work or service. The other 50% is due upon completion, before receiving your completed design files*. All print services must be paid in full before commencement. By paying the deposit you agree to our terms & conditions.
*Please note: all working files and the process leading up to your final design are intellectual property of SOCIAL AF and are never provided or sent to clients.
3. DESIGN
Once the deposit is paid, we will further discuss in detail your visual branding and identity, concept examples of the look or feel you are after and the direction and intent of your business or event goals. Based on this information, initial design concepts will be created and sent to you within the timeframe discussed. Feedback is then provided by the client and designs are revised appropriately. The length of the design process depends on workload, the nature of the project, the number of revisions and speed of responses to any correspondence.
4. FINAL ARTWORK/S
Once we receive artwork approval, the remainder of your invoice will be re-sent for final payment. Once payment is received you will be sent your final designs in the appropriate formats. If your service requires printing, this will take you to Step 5.
5. PRINT & DELIVERY
The printing process timeframe depends greatly on the quantity of prints and finished print type, e.g. speciality prints such as foiling will take longer than standard prints. An estimated timeframe will be given to you at the time of your order. Once complete, your printed collateral can either be delivered to you for a courier cost or for free pick up from our studio in Enfield, NSW.